How to Modify Browser Settings:
General Help, Cookies and JavaScript

Cookies are small files saved to your computer by an Internet site's server. The Denise Brown shopping site uses a cookie to calculate the goods you have selected. Some databases also use cookies to help keep track of log ins and searches. While denying cookies a place on your computer may protect your privacy, it will also seriously limit your ability to access many sites on the Internet. 

JavaScript is a compact programming statement which is embedded in a web page. It allows web pages to carry out functions which would not otherwise be available. JavaScript is used by many web pages including the Denise Brown shopping site. Your browser must be set to enable Java and JavaScript in order to access all functions.

Zero Totals or 'undefined0undefined' in the Basket/Checkout
If you DO have cookies enabled but there are still no price totals or you have undefined0undefined on the checkout page it is because your order has exceeded the maximum 4kb that the cookie can hold (approximately 25-30 items). If you split up your order we will automatically adjust any disadvantages regarding trade/retail/shipping costs and refund you the difference. We will look into a way of alerting customers when they have reached this point.

Instructions for Setting Browser

If you do not know the name and version number of your browser, open your Internet browser, click on the Help menu , and select About ... (ie: About Netscape, About Internet Explorer). A window will open providing the name of the browser and the version number.

MS Internet Explorer 6.x

  • Select Tools on the menu bar.
  • Select Internet Options.
  • Click on Advanced tab.
  • Click the Restore Defaults button.
  • Click OK to close the Internet Options dialog.
  • Click on Security tab.
  • Click the Custom Level button.
  • Under Active Scripting, select Enable.
  • Click OK.
  • Click OK again to close.
  • If your PC doesn't support Java (mostly Windows XP users), you'll have to download the Java program here.

Netscape Navigator 4.x:
Please note: Netscape Navigator version 4.x is not compatible with all NSU databases. Some features may not function appropriately.

  • Select Edit on the menu bar.
  • Select Preferences. 
  • Click on Advanced.
  • Click on the check boxes for Enable Java and Enable JavaScript.
  • Under Cookies, select Accept all cookies.
  • You may also click the check box to Warn me before accepting a cookie if you would like to know when you are receiving a cookie.
  • Double-click Advanced.
  • Under Advanced, click Cache.
  • Under Document in cache is compared to document on network, select Every time.
  • Click OK.

Netscape Navigator 6.x:
Netscape Navigator version 6.x is not compatible with library systems or NSU databases. Please download version 7 instead. Download Netscape Navigator 7.

Netscape Navigator 7.x:

  • Select Edit on the menu bar.
  • Select Preferences. 
  • Click on Advanced.
  • Click on the check boxes for Enable Java.
  • Double-click Advanced.
  • Under Advanced, click Cache.
  • Under Document in cache is compared to document on network, select Every time I view the page.
  • Click OK.
  • Double-click Privacy & Security.
  • Click Cookies.
  • Select Enable all cookies.
  • Click OK.

MS Internet Explorer 4.x:
Please note: MS Internet Explorer version 4.x is not compatible with all NSU databases. Please download version 6 instead. Download MS Internet Explorer.

  • Select View on the menu bar.
  • Select Internet Options.
  • Click the Advanced tab.
  • Under Security, click Always Accept Cookies or Prompt before accepting cookies.
  • Click OK.
  • Click the Security tab.
  • Click Internet.
  • Under Security level for this zone, move slide to Medium. This default setting allows cookies and enables Java.
    Optional: If the Custom button is selected for Security level:
    • Click the Custom button
    • Click the Settings button.
    • Under Java permissions, select any button EXCEPT Disable Java.
    • Under Active Scripting, select Enable.
    • Click OK.
  • Click OK.
  • Click OK again to close.

MS Internet Explorer 5.x:
Please note: MS Internet Explorer version 5.5 may require a service patch to function properly. Please download version 6 instead. Download MS Internet Explorer.

  • Select Tools on the menu bar.
  • Select Internet Options.
  • Click the Security tab.
  • Select Internet as the Web content zone.
  • Under Security level for this zone, move slide to Medium. This default setting allows cookies and enables Java.
    Optional:     If the Custom button is selected for Security level:
    • Click the Custom Level button.
    • Under Allow cookies that are stored on your computer, select either Enable or Prompt.
    • Under Allow per-session cookies (not stored), select either Enable or Prompt.
    • Under Java permissions, select any option EXCEPT Disable Java.
    • Under Active scripting, select Enable.
    • Click OK.
  • Click OK.
  • Click OK again to close.

MS Internet Explorer 6.x

  • Select Tools on the menu bar.
  • Select Internet Options.
  • Click on Advanced tab.
  • Click the Restore Defaults button.
  • Click OK to close the Internet Options dialog.
  • Click on Security tab.
  • Click the Custom Level button.
  • Under Active Scripting, select Enable.
  • Click OK.
  • Click OK again to close.
  • If your PC doesn't support Java (mostly Windows XP users), you'll have to download the Java program here.

 

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